Shipping policy

Effective Date: June 19, 2025

All domestic orders are shipped via UPS or USPS. International orders are shipped via DHL.

Please allow up to 7 business days for order processing before shipment. Once your order ships, you will receive a confirmation email with tracking information. All packages are trackable.

Delivery times vary and are not guaranteed. Once a package has shipped, Ocean Port is not responsible for delays, damage, or loss during transit. For any shipping issues, please contact the shipping carrier directly.

Please note:

• Separate orders ship separately and cannot be combined.
  

• Additional customs duties or import fees may apply for international orders and are the customer’s responsibility.

We do not refund shipping costs once a package has been shipped.

Ocean Port does not make or imply any product warranties.

Thank you for supporting Ocean Port.